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Frequently Asked Questions

Find answers to common questions about shipping, returns, and privacy.

We deliver to:

  • Europe: Most EU countries, UK, Switzerland, Norway, Iceland, Monaco, Liechtenstein.
  • North America: USA, Canada.
  • Australia & New Zealand
  • Asia: Japan, South Korea.

Delivery Time:

  • Digital Downloads: Same-day delivery via email.
  • Printed Posters: Typically 3-7 business days . Please note that around the holidays this can take longer.

We work with local printing partners close to your destination country (e.g., USA, EU, UK, AU). This means your map is produced locally, ensuring fast delivery and a lower carbon footprint . It also typically means no customs fees for shipments to major regions.

Because each poster is custom-made specifically for you based on your unique activities and design choices, we cannot accept returns for change of mind.

However, we want to have happy customers! If there is a quality issue with your print or if it arrived damaged, please contact us immediately, and we will work with you to find a solution.

Yes, absolutely.

We take your privacy very seriously:

  • No Activity Storage: None of your activity data is stored on our server. It is processed locally in your browser to secure the privacy of your data.
  • Data Erasure: When you close the page, all your activity data is erased everywhere, including from the browser session.
  • Order Data: Only the final poster image you create is stored securely to allow us to print and send your order.

We use premium, museum-quality paper (240gsm). It has a matte finish which is perfect for maps as it minimizes reflections and ensures the colors of your activities pop beautifully. It is durable and designed to last for years.

Our state-of-the-art modification tool uses a resolution of 300 DPI (dots per inch), which is the industry standard for high-quality professional printing. This ensures that every line, text, and detail on your map is razor-sharp.

Currently, we only sell the beautiful prints themselves. However, our posters are printed in standard ISO sizes (A4, A3, 50x70cm, etc.) which means you can easily find affordable and stylish frames at local stores.

Our printing process is automated to ensure speed. Once an order is placed, it is sent directly to the nearest printing facility. Therefore, we usually cannot make changes once the order is submitted. Please double-check your title, dates, and map style in the preview before ordering!

Yes! You can use our "Upload GPX" feature. Most fitness apps (Garmin, Runkeeper, Apple Watch, etc.) allow you to export your activities as GPX files. Simply upload these files to our tool to create your map without needing a Strava account.

Yes! It's very easy to create a map for someone else while keeping it a 100% secret . You could use their Strava account if you have access, but it is not needed ! Simply use our GPX Upload feature. It's the perfect way to gift a memory of a specific event like a hiking trip, a marathon, or a big race. Check out our Gift page for a guide on how to do this.

Absolutely! While running and cycling are popular, our tool works with ANY activity recorded with GPS.

Whether it's motorcycling, sailing, paragliding, skiing, or rowing - if you have the GPX file or Strava activity, you can turn it into a beautiful poster.

Get In Touch

We are open to suggestions and bug reports. Please reach out to us!

We staan open voor suggesties. Neem aub contact met ons op!

@My_Adventure_Maps

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