Frequently Asked Questions

We deliver to:

• Europe: Most EU countries, UK, Switzerland, Norway, Iceland, Monaco, Liechtenstein.
• North America: USA, Canada.
• Australia & New Zealand
• Asia: Japan, South Korea.

Delivery Time:

• Digital Downloads: Same-day delivery via email.
• Printed Posters: Typically 3–7 business days. Around the holidays this can take longer.

We work with local printing partners close to your destination country (e.g., USA, EU, UK, AU). This means your map is produced locally, ensuring fast delivery and a lower carbon footprint. It also typically means no customs fees for shipments to major regions.

Because each poster is custom-made specifically for you based on your unique activities and design choices, we cannot accept returns for change of mind.

However, we want happy customers! If there is a quality issue with your print or if it arrived damaged, please contact us immediately and we will work with you to find a solution.

Yes, absolutely.

• No Activity Storage: None of your activity data is stored on our server. It is processed locally in your browser.
• Data Erasure: When you close the page, all your activity data is erased everywhere, including from the browser session.
• Order Data: Only the final poster image you create is stored securely to allow us to print and send your order.

We use premium, museum-quality paper (240gsm) with a matte finish. It minimizes reflections, ensures colors pop beautifully, and is durable enough to last for years.

Our tool renders at 300 DPI, the industry standard for professional printing. Every line, text, and detail on your map is razor-sharp.

We currently only sell the prints themselves. Our posters use standard ISO sizes (A4, A3, 50×70 cm, etc.) so you can easily find affordable frames at local stores.

Our printing process is automated for speed. Once an order is placed it is sent directly to the nearest printing facility, so we usually cannot make changes after submission. Please double-check your title, dates, and map style in the preview before ordering!

Yes! Use our "Upload GPX, TCX or FIT" feature. Most fitness apps (Garmin, Runkeeper, Apple Watch, etc.) let you export activities as GPX, TCX or FIT files. Just upload them, no Strava account needed.

Yes! It's easy to create a map for someone else while keeping it a 100% secret. Use the GPX/TCX/FIT Upload feature, no access to their Strava needed. Check the Gift page for a step-by-step guide.

Yes. If you can open the activity page, because you follow each other on Strava or the activity is public, use the ··· menu on that page and choose Export GPX. It downloads to your device with your own Strava login. They don't need to give you a password.

Then upload the GPX file with our Gift page's "Upload GPX" option to build the poster. If you can't view the activity at all because it's set to private, send them our gift link instead. They authorize with Strava on their end without sharing a password.

No. Viewing an activity or exporting its GPX file is a normal Strava action and doesn't send any notification. It's a safe way to keep the poster a complete surprise.

Absolutely! Our tool works with any GPS-recorded activity: running, cycling, motorcycling, sailing, paragliding, skiing, rowing, hiking and more. If you have the GPX/TCX/FIT file or Strava activity, you can turn it into a beautiful poster.